Privacy Policy

At Hello Mr. RK, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding data collection, usage, and protection.

1. Information We Collect

• Name, phone number, and email address.
• Address and location details for accurate service delivery.
• Payment-related information (processed securely via regulated third-party payment gateways).
• Device, browser, and analytical usage data.

2. How We Use Information

• To facilitate and provide seamless doctor appointment booking services.
• To process and fulfill orders for medical equipment purchases or rentals.
• To analyze and improve our platform functionality and user experience.
• To communicate important updates, customized offers, and service-related notifications.

3. Data Protection

We implement industry-standard security protocols and encryption measures to protect your sensitive data from unauthorized access. Please note that payment details are processed securely and are not stored on our direct servers.

4. Sharing of Information

We strictly do not sell your personal data to third parties. Information is only shared on a need-to-know basis with authorized entities, including:

• Healthcare providers and verified medical professionals.
• Authorized delivery and logistics partners.
• Certified third-party payment gateways.

5. User Rights

Users retain full rights over their personal data. You may request access to, correction of, or permanent deletion of your information by submitting a formal request to our support department.

6. Updates to This Policy

Hello Mr. RK reserves the right to modify or update this privacy policy at our discretion. Any changes will be reflected on this page, and continued use of our services constitutes acceptance of these revised terms.